frequently asked questions

PRODUCTS

SHIPPING

Prep
Start by gently pushing back your cuticles to create a clean base. File the surface of your natural nails to remove shine, and finish by washing by wiping each nail to remove any oils and dust.
Size
Each set includes 12–15 inclusive sizes. To find your perfect fit, place each press-on over your natural nail and choose the size that covers the nail best. Each nail is numbered on the back for easy sizing. If you're between sizes, we recommend choosing the smaller one.
Glue Application
Apply a thin, even layer of glue to both your natural nail and the press-on. Align the press-on at a 45° angle, then press down and hold firmly for 20 seconds, making sure to eliminate any air bubbles.
Tab Application (alternative to glue)
Select the tab size that best matches each nail. Apply the tab to your natural nail, hold for 10 seconds, then peel off the backing. Place the press-on on top and press down firmly for 20 seconds.
Aftercare
To get the best hold, avoid water, oils, and moisturisers for at least 1 hour after application.
With proper application and care, our nails can last 2 -3 weeks with our glue.
Our tabs offer short-term wear of 1-3 days.
Yes. If removed carefully, all of our nails can be reused - plus our sets come with multiple sizes and spares.
Each set includes 24-30 nails in 12-15 inclusive sizes (0-11, 0-14) to ensure the perfect fit for every nail

Orders are processed within 1–2 business days.
For New Zealand Orders
- standard shipping: 1-3 days
For Australian Orders
- standard international shipping: 5–10 business days
Of course! Tracking information will be provided via email once your order has been processed.
Yes, to Australia only.

We do not offer refunds, returns, or exchanges, as all sales are final. Please note, Pressd up reserves the right to decline any requests for returns, reshipments, or refunds. However, in the unlikely event that your order arrives damaged or wrong, please contact us within 48 hours of receiving your order. Be sure to include photos of the damage and a screenshot of your order confirmation email. To begin this process, visit our contact us page.

No. All of our glue and adhesive tabs are safe and gentle on your natural nails and skin.
Orders can only be canceled or changed before they are processed. Contact us if you need assistance.
Soak your nails in warm, soapy water for 10–15 minutes, then gently lift the edges to remove them. Avoid force to prevent nail damage.